Privacy Policy for St Paul’s Guest House

 

1. Introduction

Welcome to St Paul’s Guest House. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

2.1. Personal Information: When you make a reservation or inquire about our services, we may collect personal information such as your name, contact information, payment details, and any other information you provide voluntarily.

2.2. Log Data: We may collect information that your browser sends whenever you visit our website. This may include your IP address, browser type, browser version, the pages you visit, the time and date of your visit, and other statistics.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1. To process reservations and bookings.

3.2. To respond to your inquiries and requests.

3.3. To improve our website and services.

3.4. To send you promotional and marketing communications if you’ve consented to receive them.

4. Data Security

We are committed to protecting your personal information and have implemented appropriate security measures to safeguard it. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our website may contain links to third-party websites or services that we do not control. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies or to be alerted when cookies are being sent.

7. Your Rights

You have the right to:

7.1. Access, correct, or delete your personal information.

7.2. Withdraw your consent for marketing communications.

7.3. Request a copy of the personal information we hold about you.

7.4. Lodge a complaint with the relevant data protection authority.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website, and the date of the latest revision will be indicated.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at +27 214234420 or management@stpaulsguesthouse.co.za.